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Warranty


We guarantee good quality. Simple as that.

Flow racks from Kanbanstorage.com are durable and reliable. That is how we want it.
Our racks are specially designed to operate trouble-free for decades.
If for some reason a problem does arise, we want to solve it quickly and well.

5 year warranty on roller tracks

For the roller tracks the warranty term is valid for 5 years.
All other parts have a warranty term of 2 years.

1. The warranty covers material and production errors.
2. Defects caused by wrong usage (like overcharge) are excluded from the warranty. See application area.
3. The warranty covers the delivery of replacement parts, unassembled.
4. Possible follow up costs or damage are not included in the warranty and will not be reimbursed.

Download the complete warranty terms & conditions here.

Warranty claim

Contact us and send us the following information:

1. Short description of the complaint (if possible, with pictures).
2. Your name and company details.
3. If possible, year of purchase and any other purchasing details.

We will contact you within 2 business days to handle your warranty claim.